LEGAL REFERENCE

Your Privacy Matters to Us

We built uno88 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of the platform...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia-Compliant
uno88 Your Privacy Matters to Us

What We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any...
Live Chat Open the chat widget in your account dashboard...
Account Settings Review and update your personal information, communication preferences...
WHY VISITORS TRUST US

How We Protect Your Trust

Encryption Standard

All data transmitted between your device and uno88 servers uses industry-standard SSL encryption. Your payment details and account credentials are never stored in plain text.

Regular Audits

We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account or payment flow.

Compliance Framework

uno88 operates under data protection standards aligned with Indonesian regulations and international best practices for gaming platforms.

Limited Access

Only authorised staff members can access your personal data, and only when necessary to support your account, process payments or investigate fraud.

Breach Response

If a security incident affects your data, we notify you within 48 hours and provide clear steps to protect your account and payment methods.

Retention Policy

We keep your account data only as long as needed to serve you and comply with local law. You can request deletion of non-essential information anytime.

BENCHMARKED

Consistency Across Our Platform

01

Desktop & Mobile

Your privacy protections are identical whether you access uno88 on desktop, tablet or phone. Encryption and data handling remain the same across all devices.

02

Live Tables & Slots

Whether you're playing live baccarat or exploring slot rooms, the same privacy standards apply. Your gameplay data is protected with the same encryption.

03

Sportsbook Markets

Your betting history and account activity in our sportsbook section follow the same privacy rules as casino gameplay. No separate data silos.

04

Payment Processing

DANA, OVO, GoPay and QRIS transactions all route through the same secure payment gateway. Your financial data receives identical protection across all methods.

05

Account History

Your complete account history — deposits, withdrawals, gameplay and support tickets — is stored under the same encryption and access controls.

06

Third-Party Integrations

Game providers like Pragmatic, Evolution and PG Soft access only the data they need to run their titles. We enforce strict data-sharing agreements with each partner.

07

Policy Updates

When we update this privacy policy, the new version applies to all platform sections simultaneously. We notify you 30 days before material changes take effect.

AT A GLANCE

What Defines Our Privacy Approach

Transparent Practices We explain exactly what data we collect, how we use...
Your Control You can update your personal information, adjust communication preferences and...
No Third-Party Sales We never sell your name, email, phone or payment details...
Fraud Prevention We monitor your account for suspicious activity and use your...
Local Compliance uno88 respects Indonesian data protection standards and operates within supported...
Secure Deletion When you close your account or request data removal, we...

Privacy Questions Answered

We retain your data for 90 days after account closure to process final withdrawals and comply with local regulations. After that, we securely delete all personal information. You can request earlier deletion by contacting [email protected].

Yes. Log into your account, go to Settings > Privacy, and select 'Request Data Export'. We'll compile your account information, transaction history and gameplay data into a file and email it within 7 business days.

Game providers receive only the data they need to run their games — your account ID, session token and gameplay activity. They don't get your name, email, phone or payment details. We enforce strict data-sharing agreements with every partner.

We notify you within 48 hours of discovering any breach. We'll explain what data was affected, what steps we've taken to secure your account and what you should do to protect yourself. We also offer free credit monitoring if payment details were exposed.

No. Payment details are processed through encrypted payment gateways and never stored in full on our servers. We keep only a token reference so you can reuse your payment method without re-entering details each time.

Yes. Go to Settings > Communication Preferences and uncheck any categories you don't want. You can also click 'Unsubscribe' at the bottom of any email. We'll stop sending those messages within 24 hours.

We use your gameplay data to personalise your experience, detect fraud, improve our platform and comply with regulations. We analyse trends to show you games you might enjoy, but we never sell this data to third parties or use it for external marketing.